COVID-19 Business Continuity Plan

Eswatini Mobile appreciates and fully supports His Majesty’s Government and World Health Organisation’s actions, initiatives and measures put in place to control the spread of the covid-19 pandemic. 

As a responsible corporate entity, we are complying with all the Government instructions announced by His Excellency the Right Honourable Prime Minister on the 24th March 2020.

  • Lockdown for (20) Days.
  • Hand sanitizers in the workplace.
  • Encouraging staff to wash hands with soap and running water.
  • Implement social distancing in the workplace for essential staff.
  • Support staff working from home.
  • Mandate self-isolation for staff returning from high risk areas and those experiencing flu-like symptoms.
  • Stop business travel outside the Kingdom till further notice.

We, at Eswatini Mobile, are an essential service and therefore our staff will be working around the clock to optimize our network capacity and resilience so we can continue to serve our customers during these trying times. Our Contact Centre (980) will remain open and so will some of our Experience Centres, with minimal staff, to attend to possible emergency walk-ins.

To help our customers during this crisis, we have the following products available immediately:

  • Ability to purchase airtime through all bank platforms and eMali
  • Load E10 and Get 1GB Free for 24 Hours (valid 6am to 6pm and midnight to 6am).
  • Daily 1GB Anytime Data Bundle for just E25
  • Daily Unlimited Anytime Data for just E50
  • No Frills E295 now with 24 GB Anytime Data (valid for 30 Days).
  • Boost Your Unlimited Contract with a Fair Usage Add-On: For E200 Get 25 GB or E400 Get 60GB (valid till the next resources refresh cycle).

Terms & Conditions Apply.

Simply Dial *222# to purchase our products & services 24 / 7

The following channels remain available for you to contact us:

Please respect the lockdown and save lives!